Support.com Leader in Tech & Customer Support and Security Software – Support.com

A world leader in homesourcing℠, Support.com provides scalable customer & technical support and security software solutions.

Support.com Overview

out of 100

Web Vitals:

- Largest Contentful Paint (LCP): 3.5 seconds

- First Input Delay (FID): 158 milliseconds

- Cumulative Layout Shift (CLS): 0.25

Support.com is a website that provides cloud software and IT services for individuals, businesses, and enterprises. The website is hosted on the Google Cloud platform with a top-level domain .COM and has an SSL certificate issued by Amazon. With an average of 1262 unique users visiting the site daily, Support.com has an estimated value of $73000 according to site value calculators.

The website's homepage is clean and straightforward, with an attractive banner that captures the website's essence. The banner reads "We are the leading provider of cloud software & services," making visitors instantly know what to expect on this website. Below this banner is an overview of the services offered by Support.com, which includes cloud-based software for self-help and expert IT services for agent-based IT support. The website's top header is short but on point, with links to "Products," "Solutions," "Company," and "Contact."

The website's interface is user-friendly and easy to navigate. The "Products" tab lists all the software support products offered by Support.com, taking visitors to a more in-depth page for each product. The "Solutions" tab categorizes Support.com's services by target audience, making it easier for visitors to find what they need. The "Company" tab gives visitors an overview of Support.com's history, leadership, careers, customer stories, and more. Finally, the "Contact" tab has a simple contact form, phone number, and email address, making it easy for visitors to reach out to Support.com for any inquiries.

One of the essential aspects of a website is its safety, especially for parents and guardians who want to protect their children from exposure to unsafe content. From analyzing Support.com, it is clear that it is entirely family-friendly with no graphic or adult content.

According to Google's PageSpeed Insights, Support.com has a speed score of 54 out of 100, which is below average and could slow down the loading time. It also has a slow load time for the Largest Contentful Paint (LCP), taking over 3 seconds for the page's primary message to load. Nonetheless, Support.com performs well on other web vital metrics, with a first contentful paint of 1.2 seconds

Support.com Rank Summary

Global Rank

159,762

Average Load Time

1.26sec

Links In Count

219

Website Value

$73,073

Audience Geography. Where are support.com visitors located?

Country	Visitors
United States US	77.3%
India IN	7.7%
Other	14.9%

Country	Pageviews
United States US	89.4%
India IN	3.6%
Other	7%

Country	Rank
United States US	47863
India IN	143370

Where do visitors go on support.com?

Subdomain	Pageviews
wfm.support.com	39.5%
support.com	22.06%
webmail.support.com	16.6%
pdg.support.com	6.27%
other	15.57%

Subdomain	Pageviews per User
wfm.support.com	3.7
pdg.support.com	2
webmail.support.com	1.7
support.com	1.4

Subdomain	Reach
support.com	41.9%
wfm.support.com	29.39%
webmail.support.com	26.19%
pdg.support.com	7.37%

How popular is support.com?

Period	Global Rank	Global Rank Delta
past 3 months	159762	39670
past month	209839	48898
past week	264565	45856
yesterday	385505	125449

Days	Pageviews Rank	Pageviews Rank Delta	Pageviews per Million	Pageviews per Million Delta	Pageviews per User	Pageviews per User Delta
90	153996	64481	31	-49.482%	3.3	-35.71%
30	226543	44265	19	-25%	2.8	8%
7	328101	95206	13	-36.32%	2.2	-25.43%
1	385964	47999	1	-29.66%	3	30%

Days	Reach Rank	Reach Rank Delta	Reach per Million	Reach per Million Delta
90	173000	30182	35	-21.53%
30	218924	55370	26	-30.76%
7	261661	28695	21	-14.66%
1	414403	160729	1	-44.81%

Support.com Website Safety

Overview

Last Updated: 11/22/2024

Overall result - support.com is safe.

We gather website safety and reputation data and compare it with available third-party sources so we calculate own safety and trustworthiness rate based on information that we get.

Norton Connect Safe

Last Updated: 03/23/2024

support.com is safe.

Norton ConnectSafe evaluates support.com for any unsafe and insecure content. The results are critical for families with young children.

Google Safe Search

Last Updated: 02/10/2019

support.com is safe.

SafeSearch is used as a parental control tool to filter out any inappropriate for your children search results on your devices: phones, tablets or personal computers.

Google Safe Browsing

Last Updated: 01/09/2019

support.com is safe.
Malware: not found.
Phishing: not detected.
Unwanted software: not found.
Harmfull applications: not found.

Google Safe Browsing notifies when websites are compromised by malicious actors. These protections work across Google products and provide a safer online experience.

Site Advisor

Last Updated: 02/23/2021

support.com is safe.

McAfee assesses support.com for a meaningful set of security threats. Featured dangers from annoying pop-ups to hidden Trojans, that can steal your identity, will be revealed. McAfee does not analyze support.com for mature or inappropriate content, only security checks are evaluated.

Web of Trust

Last Updated: 01/10/2019

support.com child safety is uncertain.

The WOT calculates reputation of the support.com. This reputation system receives ratings from users and information from third-party sources, assesses the support.com for safety features and confirms, whether support.com is suitable for children.

SSL Information

SSL Checker Tool

Domain	support.com
Issuer Organization	Let's Encrypt
Issuer	R11
Algorithm	RSA-SHA256
Valid form	09/05/2024
Expiration	12/04/2024
Signed	Certificate is not self signed
Additional Domains	support.com

Support.com Rank History

Alexa Rank shows how popular support.com is in comparison with other sites. The most popular site has Alexa Rank equals 1. If support.com has Alexa Rank equals 100,000, then it is in TOP 100,000 popular sites in the world. The rank is calculated using a combination of average daily visitors to support.com and pageviews on support.com over the past 3 months.

Support.com Hosting Information

Server Location

Geolocation Tool

ASN Information

ASN Lookup Tool

ASN ID: 396982

ASN Title: GOOGLE-PRIVATE-CLOUD - Google LLC, US

Last Update: 04/29/2024

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/resources/registry/whois/tou/
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/resources/registry/whois/inaccuracy_reporting/
#
# Copyright 1997-2019, American Registry for Internet Numbers, Ltd.
#

ASNumber: 396982
ASName: GOOGLE-PRIVATE-CLOUD
ASHandle: AS396982
RegDate: 2018-08-15
Updated: 2018-08-15
Comment: *** This ASN is used for Google Private Cloud ***
Comment:
Comment: Direct all copyright and legal complaints to
Comment: https://support.google.com/legal/go/report
Comment:
Comment: Direct all spam and abuse complaints to
Comment: https://support.google.com/code/go/gce_abuse_report
Comment:
Comment: For fastest response, use the relevant forms above.
Comment:
Comment: Complaints can also be sent to the GC Abuse desk
Comment: (google-cloud-compliance@google.com)
Comment: but may have longer turnaround times.
Comment:
Comment: Complaints sent to any other POC will be ignored.
Ref: https://rdap.arin.net/registry/autnum/396982

OrgName: Google LLC
OrgId: GOOGL-2
Address: 1600 Amphitheatre Parkway
City: Mountain View
StateProv: CA
PostalCode: 94043
Country: US
RegDate: 2006-09-29
Updated: 2017-12-21
Comment: *** The IP addresses under this Org-ID are in use by Google Cloud customers ***
Comment:
Comment: Direct all copyright and legal complaints to
Comment: https://support.google.com/legal/go/report
Comment:
Comment: Direct all spam and abuse complaints to
Comment: https://support.google.com/code/go/gce_abuse_report
Comment:
Comment: For fastest response, use the relevant forms above.
Comment:
Comment: Complaints can also be sent to the GC Abuse desk
Comment: (google-cloud-compliance@google.com)
Comment: but may have longer turnaround times.
Comment:
Comment: Complaints sent to any other POC will be ignored.
Ref: https://rdap.arin.net/registry/entity/GOOGL-2

OrgTechHandle: ZG39-ARIN
OrgTechName: Google LLC
OrgTechPhone: +1-650-253-0000
OrgTechEmail: arin-contact@google.com
OrgTechRef: https://rdap.arin.net/registry/entity/ZG39-ARIN

OrgAbuseHandle: GCABU-ARIN
OrgAbuseName: GC Abuse
OrgAbusePhone: +1-650-253-0000
OrgAbuseEmail: google-cloud-compliance@google.com
OrgAbuseRef: https://rdap.arin.net/registry/entity/GCABU-ARIN

OrgNOCHandle: GCABU-ARIN
OrgNOCName: GC Abuse
OrgNOCPhone: +1-650-253-0000
OrgNOCEmail: google-cloud-compliance@google.com
OrgNOCRef: https://rdap.arin.net/registry/entity/GCABU-ARIN

#
# ARIN WHOIS data and services are subject to the Terms of Use
# available at: https://www.arin.net/resources/registry/whois/tou/
#
# If you see inaccuracies in the results, please report at
# https://www.arin.net/resources/registry/whois/inaccuracy_reporting/
#
# Copyright 1997-2019, American Registry for Internet Numbers, Ltd.
#

Support.com Domain Registration and Settings

WHOIS

WHOIS Lookup Tool

Domain Name: SUPPORT.COM
Registry Domain ID: 3530495_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.markmonitor.com
Registrar URL: http://www.markmonitor.com
Updated Date: 2023-07-21T01:01:55Z
Creation Date: 1993-07-26T04:00:00Z
Registry Expiry Date: 2026-07-25T04:00:00Z
Registrar: MarkMonitor Inc.
Registrar IANA ID: 292
Registrar Abuse Contact Email: abusecomplaints@markmonitor.com
Registrar Abuse Contact Phone: +1.2086851750
Domain Status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited
Domain Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
Domain Status: clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
Name Server: NS-1047.AWSDNS-02.ORG
Name Server: NS-1979.AWSDNS-55.CO.UK
Name Server: NS-508.AWSDNS-63.COM
Name Server: NS-977.AWSDNS-58.NET
DNSSEC: unsigned
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of whois database: 2024-09-13T10:07:28Z

DNS Records

DNS Lookup Tool

Host	A Record	TTL
support.com	35.202.120.159	86400

Host	MX Record	Priority	TTL
support.com	support-com.mail.protection.outlook.com	10	86400

Host	NS Record	TTL
support.com	ns-1047.awsdns-02.org	172800
support.com	ns-1979.awsdns-55.co.uk	172800
support.com	ns-508.awsdns-63.com	172800
support.com	ns-977.awsdns-58.net	172800

Host	TXT Record	TTL
support.com	google-site-verification=gF3VuZrkr1ncWC8vfew9UdmJ-W7-qMa1nyhuW9dEgfU	3600
support.com	v=spf1 mx ip4:74.201.114.5 ip4:66.151.128.42 ip4:64.74.221.46 include:spf.protection.outlook.com include:aspmx.pardot.com include:email.recurly.com include:spf.recurly.com ~all	3600

ns-977.awsdns-58.net
TTL: 900
Email address: awsdns-hostmaster.amazon.com
Serial: 1
Refresh: 7200
Retry: 900
Expire: 1209600
Minimum: 86400

Support.com HTML Check

HTML Validation Tool

Errors

Stray start tag “html”.

Bad value “https://api.w.org/” for attribute “rel” on element “link”: The string “https://api.w.org/” is not a registered keyword.

Element “script” must not have attribute “charset” unless attribute “src” is also specified.

An “img” element must have an “alt” attribute, except under certain conditions. For details, consult guidance on providing text alternatives for images.

End tag “li” implied, but there were open elements.

Unclosed element “div”.

End tag “ul” seen, but there were open elements.

Duplicate ID “nav-menu-item-6351”.

Duplicate ID “nav-menu-item-6352”.

Duplicate ID “nav-menu-item-9655”.

Duplicate ID “nav-menu-item-6354”.

Duplicate ID “nav-menu-item-6353”.

Duplicate ID “nav-menu-item-10586”.

Duplicate ID “nav-menu-item-6355”.

Duplicate ID “nav-menu-item-7084”.

Duplicate ID “nav-menu-item-9465”.

Duplicate ID “nav-menu-item-6358”.

Duplicate ID “nav-menu-item-6356”.

Duplicate ID “nav-menu-item-9535”.

Duplicate ID “nav-menu-item-10685”.

Duplicate ID “nav-menu-item-6641”.

Duplicate ID “nav-menu-item-9534”.

Duplicate ID “nav-menu-item-6360”.

Duplicate ID “nav-menu-item-6361”.

Duplicate ID “nav-menu-item-7640”.

Duplicate ID “nav-menu-item-6362”.

Duplicate ID “nav-menu-item-6363”.

Duplicate ID “nav-menu-item-6365”.

Duplicate ID “nav-menu-item-6364”.

Duplicate ID “nav-menu-item-6366”.

Duplicate ID “nav-menu-item-6367”.

Duplicate ID “nav-menu-item-6368”.

Duplicate ID “nav-menu-item-6369”.

Duplicate ID “nav-menu-item-6373”.

Duplicate ID “nav-menu-item-6370”.

Duplicate ID “nav-menu-item-6371”.

Duplicate ID “nav-menu-item-6372”.

Duplicate ID “nav-menu-item-6712”.

Duplicate ID “nav-menu-item-6374”.

Duplicate ID “nav-menu-item-6375”.

Duplicate ID “nav-menu-item-6377”.

Duplicate ID “nav-menu-item-6376”.

Duplicate ID “nav-menu-item-6378”.

Duplicate ID “nav-menu-item-6379”.

Duplicate ID “nav-menu-item-6380”.

Duplicate ID “nav-menu-item-6382”.

Duplicate ID “nav-menu-item-9693”.

Duplicate ID “nav-menu-item-9692”.

Duplicate ID “nav-menu-item-6381”.

Duplicate ID “nav-menu-item-6384”.

Duplicate ID “nav-menu-item-6385”.

Duplicate ID “nav-menu-item-6388”.

Duplicate ID “nav-menu-item-6394”.

Duplicate ID “nav-menu-item-6395”.

Duplicate ID “nav-menu-item-6393”.

Duplicate ID “nav-menu-item-6396”.

Duplicate ID “nav-menu-item-6389”.

Duplicate ID “nav-menu-item-6386”.

Duplicate ID “nav-menu-item-6390”.

Duplicate ID “nav-menu-item-6391”.

Duplicate ID “nav-menu-item-6392”.

Duplicate ID “nav-menu-item-9691”.

Duplicate ID “nav-menu-item-7184”.

Duplicate ID “nav-menu-item-6387”.

Duplicate ID “nav-menu-item-6398”.

Duplicate ID “nav-menu-item-6399”.

Duplicate ID “nav-menu-item-10812”.

Duplicate ID “nav-menu-item-6400”.

Duplicate ID “nav-menu-item-6401”.

Duplicate ID “nav-menu-item-6402”.

Duplicate ID “nav-menu-item-6403”.

Duplicate ID “nav-menu-item-6404”.

Element “style” not allowed as child of element “body” in this context. (Suppressing further errors from this subtree.)

No space between attributes.

Saw “"” when expecting an attribute name. Probable cause: “=” missing immediately before.

Attribute “"” not allowed on element “div” at this point.

Stray end tag “div”.

Saw “<” when expecting an attribute name. Probable cause: Missing “>” immediately before.

Attribute “<i” not allowed on element “a” at this point.

Stray end tag “i”.

Element “li” not allowed as child of element “div” in this context. (Suppressing further errors from this subtree.)

Stray start tag “script”.

Cannot recover after last error. Any further errors will be ignored.

Warnings

The first occurrence of ID “nav-menu-item-6351” was here.

The first occurrence of ID “nav-menu-item-6352” was here.

The first occurrence of ID “nav-menu-item-9655” was here.

The first occurrence of ID “nav-menu-item-6354” was here.

The first occurrence of ID “nav-menu-item-6353” was here.

The first occurrence of ID “nav-menu-item-10586” was here.

The first occurrence of ID “nav-menu-item-6355” was here.

The first occurrence of ID “nav-menu-item-7084” was here.

The first occurrence of ID “nav-menu-item-9465” was here.

The first occurrence of ID “nav-menu-item-6358” was here.

The first occurrence of ID “nav-menu-item-6356” was here.

The first occurrence of ID “nav-menu-item-9535” was here.

The first occurrence of ID “nav-menu-item-10685” was here.

The first occurrence of ID “nav-menu-item-6641” was here.

The first occurrence of ID “nav-menu-item-9534” was here.

The first occurrence of ID “nav-menu-item-6360” was here.

The first occurrence of ID “nav-menu-item-6361” was here.

The first occurrence of ID “nav-menu-item-7640” was here.

The first occurrence of ID “nav-menu-item-6362” was here.

The first occurrence of ID “nav-menu-item-6363” was here.

The first occurrence of ID “nav-menu-item-6365” was here.

The first occurrence of ID “nav-menu-item-6364” was here.

The first occurrence of ID “nav-menu-item-6366” was here.

The first occurrence of ID “nav-menu-item-6367” was here.

The first occurrence of ID “nav-menu-item-6368” was here.

The first occurrence of ID “nav-menu-item-6369” was here.

The first occurrence of ID “nav-menu-item-6373” was here.

The first occurrence of ID “nav-menu-item-6370” was here.

The first occurrence of ID “nav-menu-item-6371” was here.

The first occurrence of ID “nav-menu-item-6372” was here.

The first occurrence of ID “nav-menu-item-6712” was here.

The first occurrence of ID “nav-menu-item-6374” was here.

The first occurrence of ID “nav-menu-item-6375” was here.

The first occurrence of ID “nav-menu-item-6377” was here.

The first occurrence of ID “nav-menu-item-6376” was here.

The first occurrence of ID “nav-menu-item-6378” was here.

The first occurrence of ID “nav-menu-item-6379” was here.

The first occurrence of ID “nav-menu-item-6380” was here.

The first occurrence of ID “nav-menu-item-6382” was here.

The first occurrence of ID “nav-menu-item-9693” was here.

The first occurrence of ID “nav-menu-item-9692” was here.

The first occurrence of ID “nav-menu-item-6381” was here.

The first occurrence of ID “nav-menu-item-6384” was here.

The first occurrence of ID “nav-menu-item-6385” was here.

The first occurrence of ID “nav-menu-item-6388” was here.

The first occurrence of ID “nav-menu-item-6394” was here.

The first occurrence of ID “nav-menu-item-6395” was here.

The first occurrence of ID “nav-menu-item-6393” was here.

The first occurrence of ID “nav-menu-item-6396” was here.

The first occurrence of ID “nav-menu-item-6389” was here.

The first occurrence of ID “nav-menu-item-6386” was here.

The first occurrence of ID “nav-menu-item-6390” was here.

The first occurrence of ID “nav-menu-item-6391” was here.

The first occurrence of ID “nav-menu-item-6392” was here.

The first occurrence of ID “nav-menu-item-9691” was here.

The first occurrence of ID “nav-menu-item-7184” was here.

The first occurrence of ID “nav-menu-item-6387” was here.

The first occurrence of ID “nav-menu-item-6398” was here.

The first occurrence of ID “nav-menu-item-6399” was here.

The first occurrence of ID “nav-menu-item-10812” was here.

The first occurrence of ID “nav-menu-item-6400” was here.

The first occurrence of ID “nav-menu-item-6401” was here.

The first occurrence of ID “nav-menu-item-6402” was here.

The first occurrence of ID “nav-menu-item-6403” was here.

The first occurrence of ID “nav-menu-item-6404” was here.

Attribute “"” is not serializable as XML 1.0.

Attribute “<i” is not serializable as XML 1.0.

Support.com Desktop Performance

Last tested: 10/09/2018

Desktop Speed

75%

Eliminate render-blocking JavaScript and CSS in above-the-fold content

Leverage browser caching

Avoid landing page redirects

Optimize images

Minify HTML

Minify JavaScript

Enable compression

Minify CSS

Desktop Resource Breakdown

Total Resources	131
Number of Hosts	34
Static Resources	82
JavaScript Resources	36
CSS Resources	14

Support.com Mobile Insights

Last tested: 10/09/2018

Mobile Usability

100%

Mobile Speed

54%

Eliminate render-blocking JavaScript and CSS in above-the-fold content

Avoid landing page redirects

Leverage browser caching

Optimize images

Minify HTML

Minify JavaScript

Enable compression

Minify CSS

Mobile Resource Breakdown

Total Resources	131
Number of Hosts	34
Static Resources	83
JavaScript Resources	36
CSS Resources	14

Support.com Common Typos

www.support.com
www.support.net
www.support.org
www.support.info
www.support.biz
www.support.us
www.support.mobi
www.upport.com
www.support.com
www.wupport.com
www.swupport.com
www.wsupport.com
www.eupport.com
www.seupport.com
www.esupport.com
www.dupport.com
www.sdupport.com
www.dsupport.com
www.zupport.com
www.szupport.com
www.zsupport.com
www.xupport.com
www.sxupport.com
www.xsupport.com
www.aupport.com
www.saupport.com
www.asupport.com
www.spport.com
www.sypport.com
www.suypport.com
www.syupport.com
www.shpport.com
www.suhpport.com
www.shupport.com
www.sjpport.com
www.sujpport.com
www.sjupport.com
www.sipport.com
www.suipport.com
www.siupport.com
www.suport.com
www.suoport.com
www.supoport.com
www.suopport.com
www.sulport.com
www.suplport.com
www.sulpport.com
www.supoort.com
www.suppoort.com
www.suplort.com
www.supplort.com
www.supprt.com
www.suppirt.com
www.suppoirt.com
www.suppiort.com
www.suppkrt.com
www.suppokrt.com
www.suppkort.com
www.supplrt.com
www.suppolrt.com
www.suppprt.com
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www.suppoet.com
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www.suppodt.com
www.suppordt.com
www.suppodrt.com
www.suppoft.com
www.supporft.com
www.suppofrt.com
www.suppott.com
www.supportt.com
www.suppotrt.com
www.suppor.com
www.supporr.com
www.supportr.com
www.supporrt.com
www.supporf.com
www.supportf.com
www.supporg.com
www.supportg.com
www.supporgt.com
www.suppory.com
www.supporty.com
www.supporyt.com
www.support.con

Support.com Leader in Tech & Customer Support and Security Software – Support.com

A world leader in homesourcing℠, Support.com provides scalable customer & technical support and security software solutions.

Support.com Overview

Support.com Rank Summary

Support.com Website Safety

Support.com Rank History

Support.com Hosting Information

Support.com Domain Registration and Settings

Support.com HTML Check

Support.com Desktop Performance

Support.com Mobile Insights

Support.com Similar Audits

Support.com Common Typos